ATS vs. HRMS: Understanding the Key Differences and Overlaps

Managing the employee lifecycle—from hiring to retirement—requires multiple tools that streamline different HR functions. Two of the most commonly used systems in HR technology are an applicant tracking system and HR management software. While both play essential roles in workforce management, they serve distinct purposes. An applicant tracking system is designed to optimize the hiring…

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How to Choose the Right Intranet for Your Business

A well-designed intranet can be a game-changer for businesses, providing a central hub for communication, collaboration, and knowledge sharing. Whether you’re managing a fully remote team or looking to streamline operations in a hybrid work environment, the right intranet ensures employees stay informed, engaged, and connected. However, with so many intranet solutions available, choosing the…

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The Role of AI-Powered Live Chat in Driving Customer Engagement

Introduction Customers today expect fast, convenient, and personalized interactions with businesses. Whether they’re shopping online, troubleshooting an issue, or seeking information, they want answers instantly—without having to wait on hold or sift through lengthy FAQs. That’s why many businesses are turning to live chat software to meet these expectations. By leveraging AI-driven automation, chat solutions…

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The Privacy Revolution in Website Analytics

The Privacy Revolution in Website Analytics

TWIPLA CEO Tim Hammermann For years, website analytics have relied on aggressive tracking techniques—think third-party cookies, fingerprinting, and endless data collection. But times are changing. Privacy regulations like GDPR and CCPA, combined with consumer demand for greater control over their data, are forcing businesses to rethink how they analyze user behavior online. The traditional model—tracking…

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