Why Healthcare Payments Need to be Protected

The recent cyberattack on the clearinghouse of Change Healthcare, which handles half of all US medical claims, brought attention to how vital it is for payer gateway connections to be redundant in the healthcare system. This interruption disrupted 67,000 pharmacies’ billing and impacted 1 in 3 patient records in the United States, with an annual transaction volume of approximately 15 billion. Healthcare systems need to set up decentralized communications with several clearinghouses in order to reduce these risks. This highly scalable, modern architecture-based method guarantees operation continuity even in the event of an outage.

Healthcare providers can also avoid payment processing delays and financial gaps resulting from aging transactions by connecting to numerous clearinghouses, such as Change Healthcare, Availity, Waystar, and Experian Health. Orbit Healthcare offers a way to protect against ransomware and hacks while highlighting the value of redundancy in healthcare payment systems. 

The stability and resilience of the healthcare sector depend on being ready with redundant systems in a time when cyber threats are a serious concern. With patient records and billing issues at stake, the cost of avoiding disruption is one that puts time-saving measures and financial risks at the center to prevent disaster from occurring again.

Lessons Learned from the Change Healthcare Cyberattack
Source: Orbit Healthcare

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